87 lines
2.1 KiB
JavaScript
87 lines
2.1 KiB
JavaScript
function findAgent(agentId, item) {
|
|
return item.id === agentId;
|
|
}
|
|
class VoipPhone {
|
|
constructor(numberId) {
|
|
this.agents = [];
|
|
this.calls = [];
|
|
this.numberId = numberId;
|
|
}
|
|
|
|
addOrUpdateAgent(agent) {
|
|
const existingAgent = this.agents.find(findAgent.bind(null, agent.Id));
|
|
if (existingAgent) {
|
|
existingAgent.status = agent.status;
|
|
} else {
|
|
this.agents.push(agent);
|
|
}
|
|
}
|
|
|
|
removeAgent(agentId) {
|
|
const existingAgent = this.agents.some(findAgent.bind(null, agentId));
|
|
if (!existingAgent) return false;
|
|
|
|
this.agents = this.agents.filter((item) => item.id !== agentId);
|
|
return true;
|
|
}
|
|
|
|
addCall(callId) {
|
|
if (this.calls.some((item) => item === callId)) return;
|
|
this.calls.push(callId);
|
|
}
|
|
|
|
removeCall(callId) {
|
|
if (!callId || !this.calls.some((item) => item === callId)) return;
|
|
this.calls = this.calls.filter((item) => item !== callId);
|
|
}
|
|
|
|
anyCalls() {
|
|
return !!this.calls.length;
|
|
}
|
|
|
|
dequeueCall() {
|
|
return this.calls.pop();
|
|
}
|
|
|
|
enqueue(callId, agent) {
|
|
if (agent && this.removeAgent(agent)) {
|
|
return agent;
|
|
}
|
|
|
|
const agents = this.agents.filter((item) =>item.status === 0 );
|
|
if (agents.length) {
|
|
return agents[0].id;
|
|
}
|
|
|
|
this.addCall(callId);
|
|
return "";
|
|
}
|
|
|
|
onlineAgents() {
|
|
return this.agents.filter((item) => item.status === 0).map((item) => item.id);
|
|
}
|
|
|
|
getAgentStatus(agentId) {
|
|
const agent = this.agents.find(findAgent.bind(null, agentId));
|
|
return agent ? agent.status : 2;
|
|
}
|
|
|
|
getAgent(contactResponsibles) {
|
|
const isAnyNotOffline = !!this.agents.length;
|
|
let result = this.agents.find((item) => {
|
|
return item.status === 0 && contactResponsibles.includes(item.id);
|
|
});
|
|
|
|
if (!result) {
|
|
result = this.agents.find((item) => item.status === 0);
|
|
}
|
|
|
|
if (result) {
|
|
result.status = 1;
|
|
}
|
|
|
|
return { result, isAnyNotOffline };
|
|
}
|
|
}
|
|
|
|
module.exports = VoipPhone; |