// (c) Copyright Ascensio System SIA 2010-2022 // // This program is a free software product. // You can redistribute it and/or modify it under the terms // of the GNU Affero General Public License (AGPL) version 3 as published by the Free Software // Foundation. In accordance with Section 7(a) of the GNU AGPL its Section 15 shall be amended // to the effect that Ascensio System SIA expressly excludes the warranty of non-infringement of // any third-party rights. // // This program is distributed WITHOUT ANY WARRANTY, without even the implied warranty // of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. For details, see // the GNU AGPL at: http://www.gnu.org/licenses/agpl-3.0.html // // You can contact Ascensio System SIA at Lubanas st. 125a-25, Riga, Latvia, EU, LV-1021. // // The interactive user interfaces in modified source and object code versions of the Program must // display Appropriate Legal Notices, as required under Section 5 of the GNU AGPL version 3. // // Pursuant to Section 7(b) of the License you must retain the original Product logo when // distributing the program. Pursuant to Section 7(e) we decline to grant you any rights under // trademark law for use of our trademarks. // // All the Product's GUI elements, including illustrations and icon sets, as well as technical writing // content are licensed under the terms of the Creative Commons Attribution-ShareAlike 4.0 // International. See the License terms at http://creativecommons.org/licenses/by-sa/4.0/legalcode using RecordingResource = Twilio.Rest.Api.V2010.Account.Call.RecordingResource; namespace ASC.VoipService.Twilio; public class TwilioProvider : IVoipProvider { private readonly string _accountSid; private readonly string _authToken; private readonly TwilioRestClient _client; private readonly AuthContext _authContext; private readonly TenantUtil _tenantUtil; private readonly SecurityContext _securityContext; private readonly BaseCommonLinkUtility _baseCommonLinkUtility; public TwilioProvider(string accountSid, string authToken, AuthContext authContext, TenantUtil tenantUtil, SecurityContext securityContext, BaseCommonLinkUtility baseCommonLinkUtility) { ArgumentNullOrEmptyException.ThrowIfNullOrEmpty(accountSid); ArgumentNullOrEmptyException.ThrowIfNullOrEmpty(authToken); _authToken = authToken; _authContext = authContext; _tenantUtil = tenantUtil; _securityContext = securityContext; _baseCommonLinkUtility = baseCommonLinkUtility; _accountSid = accountSid; _client = new TwilioRestClient(accountSid, authToken); } #region Call public VoipRecord GetRecord(string callId, string recordSid) { var result = new VoipRecord { Sid = recordSid }; var count = 6; while (count > 0) { try { var record = RecordingResource.Fetch(callId, recordSid, client: _client); if (!record.Price.HasValue) { count--; Thread.Sleep(10000); continue; } result.Price = (-1) * record.Price.Value; result.Duration = Convert.ToInt32(record.Duration); if (record.Uri != null) { result.Uri = record.Uri; } break; } catch (ApiException) { count--; Thread.Sleep(10000); } } return result; } public void CreateQueue(VoipPhone newPhone) { newPhone.Settings.Queue = ((TwilioPhone)newPhone).CreateQueue(newPhone.Number, 5, string.Empty, 5); } #endregion #region Numbers public VoipPhone BuyNumber(string phoneNumber) { var newNumber = IncomingPhoneNumberResource.Create( new CreateIncomingPhoneNumberOptions { PathAccountSid = _accountSid, PhoneNumber = new PhoneNumber(phoneNumber) }, _client); return new TwilioPhone(_client, _authContext, _tenantUtil, _securityContext, _baseCommonLinkUtility) { Id = newNumber.Sid, Number = phoneNumber.Substring(1) }; } public VoipPhone DeleteNumber(VoipPhone phone) { IncomingPhoneNumberResource.Delete(phone.Id, client: _client); return phone; } public IEnumerable GetExistingPhoneNumbers() { var result = IncomingPhoneNumberResource.Read(client: _client); return result.Select(r => new TwilioPhone(_client, _authContext, _tenantUtil, _securityContext, _baseCommonLinkUtility) { Id = r.Sid, Number = r.PhoneNumber.ToString() }); } public IEnumerable GetAvailablePhoneNumbers(PhoneNumberType phoneNumberType, string isoCountryCode) { return phoneNumberType switch { PhoneNumberType.Local => LocalResource.Read(isoCountryCode, voiceEnabled: true, client: _client).Select(r => new TwilioPhone(_client, _authContext, _tenantUtil, _securityContext, _baseCommonLinkUtility) { Number = r.PhoneNumber.ToString() }), PhoneNumberType.TollFree => TollFreeResource.Read(isoCountryCode, voiceEnabled: true, client: _client).Select(r => new TwilioPhone(_client, _authContext, _tenantUtil, _securityContext, _baseCommonLinkUtility) { Number = r.PhoneNumber.ToString() }), _ => new List(), }; } public VoipPhone GetPhone(string phoneSid) { var phone = IncomingPhoneNumberResource.Fetch(phoneSid, client: _client); var result = new TwilioPhone(_client, _authContext, _tenantUtil, _securityContext, _baseCommonLinkUtility) { Id = phone.Sid, Number = phone.PhoneNumber.ToString(), Settings = new TwilioVoipSettings(_authContext, _tenantUtil, _securityContext, _baseCommonLinkUtility) }; if (phone.VoiceUrl == null) { result.Settings.VoiceUrl = result.Settings.Connect(false); } return result; } public VoipPhone GetPhone(VoipNumber data) { return new TwilioPhone(_client, _authContext, _tenantUtil, _securityContext, _baseCommonLinkUtility) { Id = data.Id, Number = data.Number, Alias = data.Alias, Settings = new TwilioVoipSettings(data.Settings, _authContext) }; } public VoipCall GetCall(string callId) { var result = new VoipCall { Id = callId }; var count = 6; while (count > 0) { try { var call = CallResource.Fetch(result.Id, client: _client); if (!call.Price.HasValue || string.IsNullOrEmpty(call.Duration)) { count--; Thread.Sleep(10000); continue; } result.Price = (-1) * call.Price.Value; result.DialDuration = Convert.ToInt32(call.Duration); break; } catch (ApiException) { count--; Thread.Sleep(10000); } } return result; } public string GetToken(Agent agent, int seconds = 60 * 60 * 24) { var scopes = new HashSet { new IncomingClientScope(agent.ClientID) }; var capability = new ClientCapability(_accountSid, _authToken, scopes: scopes); return capability.ToJwt(); } public void UpdateSettings(VoipPhone phone) { IncomingPhoneNumberResource.Update(phone.Id, voiceUrl: new Uri(phone.Settings.Connect(false)), client: _client); } public void DisablePhone(VoipPhone phone) { IncomingPhoneNumberResource.Update(phone.Id, voiceUrl: new Uri("https://demo.twilio.com/welcome/voice/"), client: _client); } #endregion } public enum PhoneNumberType { Local, /* Mobile,*/ TollFree }