/* * * (c) Copyright Ascensio System Limited 2010-2018 * * This program is freeware. You can redistribute it and/or modify it under the terms of the GNU * General Public License (GPL) version 3 as published by the Free Software Foundation (https://www.gnu.org/copyleft/gpl.html). * In accordance with Section 7(a) of the GNU GPL its Section 15 shall be amended to the effect that * Ascensio System SIA expressly excludes the warranty of non-infringement of any third-party rights. * * THIS PROGRAM IS DISTRIBUTED WITHOUT ANY WARRANTY; WITHOUT EVEN THE IMPLIED WARRANTY OF MERCHANTABILITY OR * FITNESS FOR A PARTICULAR PURPOSE. For more details, see GNU GPL at https://www.gnu.org/copyleft/gpl.html * * You can contact Ascensio System SIA by email at sales@onlyoffice.com * * The interactive user interfaces in modified source and object code versions of ONLYOFFICE must display * Appropriate Legal Notices, as required under Section 5 of the GNU GPL version 3. * * Pursuant to Section 7 § 3(b) of the GNU GPL you must retain the original ONLYOFFICE logo which contains * relevant author attributions when distributing the software. If the display of the logo in its graphic * form is not reasonably feasible for technical reasons, you must include the words "Powered by ONLYOFFICE" * in every copy of the program you distribute. * Pursuant to Section 7 § 3(e) we decline to grant you any rights under trademark law for use of our trademarks. * */ using System; using System.Collections.Generic; using System.Linq; using ASC.Common.Data.Sql; using ASC.Common.Data.Sql.Expressions; using ASC.Core.Common.Configuration; using ASC.Core.Tenants; using ASC.VoipService.Twilio; namespace ASC.VoipService.Dao { public class VoipDao : AbstractDao { public VoipDao(int tenantID) : base(tenantID) { } public virtual VoipPhone SaveOrUpdateNumber(VoipPhone phone) { if (!string.IsNullOrEmpty(phone.Number)) { phone.Number = phone.Number.TrimStart('+'); } using (var db = GetDb()) { var insert = Insert("crm_voip_number") .InColumnValue("id", phone.Id) .InColumnValue("number", phone.Number) .InColumnValue("alias", phone.Alias); if (phone.Settings != null) { insert.InColumnValue("settings", phone.Settings.ToString()); } db.ExecuteNonQuery(insert); } return phone; } public virtual void DeleteNumber(string phoneId = "") { using (var db = GetDb()) { var query = Delete("crm_voip_number"); if (!string.IsNullOrEmpty(phoneId)) { query.Where("id", phoneId); } db.ExecuteNonQuery(query); } } public virtual IEnumerable GetNumbers(params object[] ids) { using (var db = GetDb()) { var query = Query("crm_voip_number") .Select("id", "number", "alias", "settings"); if (ids.Any()) { query.Where(Exp.In("number", ids) | Exp.In("id", ids)); } return db.ExecuteList(query).ConvertAll(ToPhone); } } public VoipPhone GetNumber(string id) { return GetNumbers(id.TrimStart('+')).FirstOrDefault(); } public virtual VoipPhone GetCurrentNumber() { return GetNumbers().FirstOrDefault(r => r.Caller != null); } public VoipCall SaveOrUpdateCall(VoipCall call) { using (var db = GetDb()) { var query = Insert("crm_voip_calls") .InColumnValue("id", call.Id) .InColumnValue("number_from", call.From) .InColumnValue("number_to", call.To) .InColumnValue("contact_id", call.ContactId); if (!string.IsNullOrEmpty(call.ParentID)) { query.InColumnValue("parent_call_id", call.ParentID); } if (call.Status.HasValue) { query.InColumnValue("status", call.Status.Value); } if (!call.AnsweredBy.Equals(Guid.Empty)) { query.InColumnValue("answered_by", call.AnsweredBy); } if (call.DialDate == DateTime.MinValue) { call.DialDate = DateTime.UtcNow; } query.InColumnValue("dial_date", TenantUtil.DateTimeToUtc(call.DialDate)); if (call.DialDuration > 0) { query.InColumnValue("dial_duration", call.DialDuration); } if (call.Price > Decimal.Zero) { query.InColumnValue("price", call.Price); } if (call.VoipRecord != null) { if (!string.IsNullOrEmpty(call.VoipRecord.Id)) { query.InColumnValue("record_sid", call.VoipRecord.Id); } if (!string.IsNullOrEmpty(call.VoipRecord.Uri)) { query.InColumnValue("record_url", call.VoipRecord.Uri); } if (call.VoipRecord.Duration != 0) { query.InColumnValue("record_duration", call.VoipRecord.Duration); } if (call.VoipRecord.Price != default(decimal)) { query.InColumnValue("record_price", call.VoipRecord.Price); } } db.ExecuteNonQuery(query); } return call; } public IEnumerable GetCalls(VoipCallFilter filter) { using (var db = GetDb()) { var query = GetCallsQuery(filter); if (filter.SortByColumn != null) { query.OrderBy(filter.SortByColumn, filter.SortOrder); } query.SetFirstResult((int)filter.Offset); query.SetMaxResults((int)filter.Max * 3); var calls = db.ExecuteList(query).ConvertAll(ToCall); calls = calls.GroupJoin(calls, call => call.Id, h => h.ParentID, (call, h) => { call.ChildCalls.AddRange(h); return call; }).Where(r => string.IsNullOrEmpty(r.ParentID)).ToList(); return calls; } } public VoipCall GetCall(string id) { return GetCalls(new VoipCallFilter { Id = id }).FirstOrDefault(); } public int GetCallsCount(VoipCallFilter filter) { using (var db = GetDb()) { var query = GetCallsQuery(filter).Where("ca.parent_call_id", ""); var queryCount = new SqlQuery().SelectCount().From(query, "t1"); return db.ExecuteScalar(queryCount); } } public IEnumerable GetMissedCalls(Guid agent, long count = 0, DateTime? from = null) { using (var db = GetDb()) { var query = GetCallsQuery(new VoipCallFilter { Agent = agent, SortBy = "date", SortOrder = true, Type = "missed" }); var subQuery = new SqlQuery("crm_voip_calls tmp") .SelectMax("tmp.dial_date") .Where(Exp.EqColumns("ca.tenant_id", "tmp.tenant_id")) .Where(Exp.EqColumns("ca.number_from", "tmp.number_from") | Exp.EqColumns("ca.number_from", "tmp.number_to")) .Where(Exp.Lt("tmp.status", VoipCallStatus.Missed)); if (from.HasValue) { query.Where(Exp.Ge("ca.dial_date", TenantUtil.DateTimeFromUtc(from.Value))); } if (count != 0) { query.SetMaxResults((int)count); } query.Select(subQuery, "tmp_date"); query.Having(Exp.Sql("ca.dial_date >= tmp_date") | Exp.Eq("tmp_date", null)); return db.ExecuteList(query).ConvertAll(ToCall); } } private SqlQuery GetCallsQuery(VoipCallFilter filter) { var query = Query("crm_voip_calls ca") .Select("ca.id", "ca.parent_call_id", "ca.number_from", "ca.number_to", "ca.answered_by", "ca.dial_date", "ca.dial_duration", "ca.price", "ca.status") .Select("ca.record_sid", "ca.record_url", "ca.record_duration", "ca.record_price") .Select("ca.contact_id", "co.is_company", "co.company_name", "co.first_name", "co.last_name") .LeftOuterJoin("crm_contact co", Exp.EqColumns("ca.contact_id", "co.id")) .GroupBy("ca.id"); if (!string.IsNullOrEmpty(filter.Id)) { query.Where(Exp.Eq("ca.id", filter.Id) | Exp.Eq("ca.parent_call_id", filter.Id)); } if (filter.ContactID.HasValue) { query.Where(Exp.Eq("ca.contact_id", filter.ContactID.Value)); } if (!string.IsNullOrWhiteSpace(filter.SearchText)) { query.Where(Exp.Like("ca.id", filter.SearchText, SqlLike.StartWith)); } if (filter.TypeStatus.HasValue) { query.Where("ca.status", filter.TypeStatus.Value); } if (filter.FromDate.HasValue) { query.Where(Exp.Ge("ca.dial_date", filter.FromDate.Value)); } if (filter.ToDate.HasValue) { query.Where(Exp.Le("ca.dial_date", filter.ToDate.Value)); } if (filter.Agent.HasValue) { query.Where("ca.answered_by", filter.Agent.Value); } return query; } #region Converters private static VoipPhone ToPhone(object[] r) { return GetProvider().GetPhone(r); } private static VoipCall ToCall(object[] r) { var call = new VoipCall { Id = (string)r[0], ParentID = (string)r[1], From = (string)r[2], To = (string)r[3], AnsweredBy = new Guid((string)r[4]), DialDate = TenantUtil.DateTimeFromUtc(Convert.ToDateTime(r[5])), DialDuration = Convert.ToInt32(r[6] ?? "0"), Price = Convert.ToDecimal(r[7]), Status = (VoipCallStatus)Convert.ToInt32(r[8]), VoipRecord = new VoipRecord { Id = (string)r[9], Uri = (string)r[10], Duration = Convert.ToInt32(r[11] ?? "0"), Price = Convert.ToDecimal(r[12]) }, ContactId = Convert.ToInt32(r[13]), ContactIsCompany = Convert.ToBoolean(r[14]) }; if (call.ContactId != 0) { call.ContactTitle = call.ContactIsCompany ? r[15] == null ? null : Convert.ToString(r[15]) : r[16] == null || r[17] == null ? null : string.Format("{0} {1}", Convert.ToString(r[16]), Convert.ToString(r[17])); } return call; } public static Consumer Consumer { get { return ConsumerFactory.GetByName("twilio"); } } public static TwilioProvider GetProvider() { return new TwilioProvider(Consumer["twilioAccountSid"], Consumer["twilioAuthToken"]); } public static bool ConfigSettingsExist { get { return !string.IsNullOrEmpty(Consumer["twilioAccountSid"]) && !string.IsNullOrEmpty(Consumer["twilioAuthToken"]); } } #endregion } }