360 lines
12 KiB
C#
360 lines
12 KiB
C#
/*
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*
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* (c) Copyright Ascensio System Limited 2010-2018
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*
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* This program is freeware. You can redistribute it and/or modify it under the terms of the GNU
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* General Public License (GPL) version 3 as published by the Free Software Foundation (https://www.gnu.org/copyleft/gpl.html).
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* In accordance with Section 7(a) of the GNU GPL its Section 15 shall be amended to the effect that
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* Ascensio System SIA expressly excludes the warranty of non-infringement of any third-party rights.
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*
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* THIS PROGRAM IS DISTRIBUTED WITHOUT ANY WARRANTY; WITHOUT EVEN THE IMPLIED WARRANTY OF MERCHANTABILITY OR
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* FITNESS FOR A PARTICULAR PURPOSE. For more details, see GNU GPL at https://www.gnu.org/copyleft/gpl.html
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*
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* You can contact Ascensio System SIA by email at sales@onlyoffice.com
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*
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* The interactive user interfaces in modified source and object code versions of ONLYOFFICE must display
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* Appropriate Legal Notices, as required under Section 5 of the GNU GPL version 3.
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*
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* Pursuant to Section 7 § 3(b) of the GNU GPL you must retain the original ONLYOFFICE logo which contains
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* relevant author attributions when distributing the software. If the display of the logo in its graphic
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* form is not reasonably feasible for technical reasons, you must include the words "Powered by ONLYOFFICE"
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* in every copy of the program you distribute.
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* Pursuant to Section 7 § 3(e) we decline to grant you any rights under trademark law for use of our trademarks.
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*
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*/
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using ASC.Common;
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using ASC.Common.Logging;
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using ASC.Common.Threading.Workers;
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using ASC.Core;
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using ASC.Core.Tenants;
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using ASC.CRM.Core;
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using ASC.CRM.Core.Dao;
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using ASC.CRM.Core.Entities;
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using ASC.CRM.Core.Enums;
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using ASC.CRM.Resources;
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using ASC.VoipService;
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using ASC.VoipService.Dao;
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using ASC.Web.CRM.Core;
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using Autofac;
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using Microsoft.Extensions.Options;
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using System;
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using System.Collections.Generic;
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using System.Linq;
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namespace ASC.Web.CRM.Classes
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{
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public class VoipEngine
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{
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private readonly WorkerQueue<QueueItem> Queue = new WorkerQueue<QueueItem>();
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private readonly object Locker = new object();
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public VoipEngine(DaoFactory daoFactory,
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CRMSecurity cRMSecurity,
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TenantUtil tenantUtil,
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SecurityContext securityContext,
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IOptionsMonitor<ILog> logger,
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TenantManager tenantManager,
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VoipDao voipDao)
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{
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CRMSecurity = cRMSecurity;
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TenantUtil = tenantUtil;
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SecurityContext = securityContext;
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Logger = logger.Get("ASC.CRM");
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TenantManager = tenantManager;
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VoipDao = voipDao;
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DaoFactory = daoFactory;
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}
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public DaoFactory DaoFactory { get; }
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public VoipDao VoipDao { get; }
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public TenantManager TenantManager { get; }
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public ILog Logger { get; }
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public int TenantId { get; }
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public SecurityContext SecurityContext { get; }
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public TenantUtil TenantUtil { get; }
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public CRMSecurity CRMSecurity { get; }
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public VoipCall SaveOrUpdateCall(VoipCall callHistory)
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{
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var dao = DaoFactory.GetVoipDao();
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var call = dao.GetCall(callHistory.Id) ?? callHistory;
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if (string.IsNullOrEmpty(call.ParentID))
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{
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GetContact(call);
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}
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if (!callHistory.AnsweredBy.Equals(Guid.Empty))
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{
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call.AnsweredBy = callHistory.AnsweredBy;
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}
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if (!callHistory.Date.Equals(default(DateTime)))
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{
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call.Date = callHistory.Date;
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}
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if (!callHistory.EndDialDate.Equals(default(DateTime)))
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{
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call.EndDialDate = callHistory.EndDialDate;
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}
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if (call.Price == 0 && callHistory.Price != default(decimal))
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{
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call.Price = callHistory.Price;
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}
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if (call.DialDuration == 0)
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{
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call.DialDuration = callHistory.DialDuration;
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}
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if (call.VoipRecord == null)
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{
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call.VoipRecord = new VoipRecord();
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}
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if (string.IsNullOrEmpty(call.VoipRecord.Id))
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{
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call.VoipRecord.Id = callHistory.VoipRecord.Id;
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}
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if (call.VoipRecord.Price == default(decimal))
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{
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call.VoipRecord.Price = callHistory.VoipRecord.Price;
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}
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if (string.IsNullOrEmpty(call.VoipRecord.Uri))
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{
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call.VoipRecord.Uri = callHistory.VoipRecord.Uri;
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}
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if (call.VoipRecord.Duration == 0)
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{
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call.VoipRecord.Duration = callHistory.VoipRecord.Duration;
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}
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if (callHistory.Status.HasValue)
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{
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call.Status = callHistory.Status;
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}
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return dao.SaveOrUpdateCall(call);
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}
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public void AddHistoryToCallContact(VoipCall call, DaoFactory daoFactory)
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{
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var listItemDao = daoFactory.GetListItemDao();
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if (call == null || call.ContactId == 0) return;
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var category = listItemDao.GetByTitle(ListType.HistoryCategory, CRMCommonResource.HistoryCategory_Call);
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if (category == null)
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{
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category = new ListItem(CRMCommonResource.HistoryCategory_Call, "event_category_call.png");
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category.ID = listItemDao.CreateItem(ListType.HistoryCategory, category);
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}
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var contact = daoFactory.GetContactDao().GetByID(call.ContactId);
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if (contact != null && CRMSecurity.CanAccessTo(contact))
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{
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var note = call.Status == VoipCallStatus.Incoming || call.Status == VoipCallStatus.Answered
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? CRMContactResource.HistoryVoipIncomingNote
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: CRMContactResource.HistoryVoipOutcomingNote;
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var content = string.Format(note, call.DialDuration);
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var relationshipEvent = new RelationshipEvent
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{
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CategoryID = category.ID,
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EntityType = EntityType.Any,
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EntityID = 0,
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Content = content,
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ContactID = contact.ID,
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CreateOn = TenantUtil.DateTimeFromUtc(DateTime.UtcNow),
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CreateBy = SecurityContext.CurrentAccount.ID
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};
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daoFactory.GetRelationshipEventDao().CreateItem(relationshipEvent);
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}
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}
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public Contact GetContact(VoipCall call)
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{
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if (call.ContactId != 0)
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{
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return null;
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}
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var contactPhone = call.Status == VoipCallStatus.Incoming || call.Status == VoipCallStatus.Answered ? call.From : call.To;
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var newContactIds = DaoFactory.GetContactDao().GetContactIDsByContactInfo(ContactInfoType.Phone, contactPhone.TrimStart('+'), null, true);
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foreach (var newContactId in newContactIds)
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{
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if (newContactId != 0)
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{
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var existContact = DaoFactory.GetContactDao().GetByID(newContactId);
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if (CRMSecurity.CanAccessTo(existContact))
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{
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call.ContactId = newContactId;
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return existContact;
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}
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}
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}
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return null;
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}
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public List<Contact> GetContacts(string contactPhone, DaoFactory daoFactory)
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{
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var dao = daoFactory.GetContactDao();
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var ids = dao.GetContactIDsByContactInfo(ContactInfoType.Phone, contactPhone.TrimStart('+'), null, true);
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return ids.Select(r => dao.GetByID(r)).ToList();
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}
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public void SaveAdditionalInfo(string callId)
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{
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lock (Locker)
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{
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if (!Queue.IsStarted)
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{
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Queue.Start(SaveAdditionalInfoAction);
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}
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Queue.Add(new QueueItem { CallID = callId, TenantID = TenantId });
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}
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}
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private void SaveAdditionalInfoAction(QueueItem queueItem)
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{
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try
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{
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TenantManager.SetCurrentTenant(queueItem.TenantID);
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var voipEngine = new VoipEngine(DaoFactory,
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CRMSecurity,
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TenantUtil,
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SecurityContext,
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null,
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TenantManager,
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VoipDao);
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var dao = DaoFactory.GetVoipDao();
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var call = dao.GetCall(queueItem.CallID);
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GetPriceAndDuration(call);
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if (call.ChildCalls.Any())
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{
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call.ChildCalls.ForEach(r =>
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{
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GetPriceAndDuration(r);
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voipEngine.SaveOrUpdateCall(r);
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});
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}
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call = voipEngine.SaveOrUpdateCall(call);
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if (!string.IsNullOrEmpty(call.VoipRecord.Id))
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{
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call.VoipRecord = VoipDao.GetProvider().GetRecord((string)call.Id, (string)call.VoipRecord.Id);
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voipEngine.SaveOrUpdateCall(call);
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}
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SecurityContext.AuthenticateMe(call.AnsweredBy);
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AddHistoryToCallContact(call, DaoFactory);
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}
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catch (Exception ex)
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{
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Logger.ErrorFormat("SaveAdditionalInfo {0}, {1}", ex, ex.StackTrace);
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}
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}
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private void GetPriceAndDuration(VoipCall call)
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{
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var provider = VoipDao.GetProvider();
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var twilioCall = provider.GetCall(call.Id);
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call.Price = twilioCall.Price;
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call.DialDuration = twilioCall.DialDuration;
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}
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public void AnswerCall(VoipCall call)
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{
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call.AnsweredBy = SecurityContext.CurrentAccount.ID;
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call.Status = VoipCallStatus.Answered;
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DaoFactory.GetVoipDao().SaveOrUpdateCall(call);
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}
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public Contact CreateContact(string contactPhone)
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{
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var contact = new Person
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{
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FirstName = contactPhone,
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LastName = TenantUtil.DateTimeFromUtc(DateTime.UtcNow).ToString("yyyy-MM-dd hh:mm"),
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ShareType = ShareType.None,
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CreateBy = SecurityContext.CurrentAccount.ID,
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CreateOn = DateTime.UtcNow
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};
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contact.ID = DaoFactory.GetContactDao().SaveContact(contact);
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DaoFactory.GetContactInfoDao()
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.Save(new ContactInfo
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{
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ContactID = contact.ID,
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IsPrimary = true,
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InfoType = ContactInfoType.Phone,
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Data = contactPhone
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});
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CRMSecurity.SetAccessTo(contact, new List<Guid> { SecurityContext.CurrentAccount.ID });
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return contact;
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}
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private class QueueItem
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{
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public int TenantID { get; set; }
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public string CallID { get; set; }
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}
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}
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public static class VoipEngineExtension
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{
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public static DIHelper AddVoipEngineService(this DIHelper services)
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{
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services.TryAddScoped<TwilioController>();
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return services.AddDaoFactoryService()
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.AddCRMSecurityService()
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.AddTenantUtilService()
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.AddSecurityContextService()
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.AddTenantManagerService();
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}
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}
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//public VoipEngine(DaoFactory daoFactory,
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// CRMSecurity cRMSecurity,
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// TenantUtil tenantUtil,
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// SecurityContext securityContext,
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// IOptionsMonitor<ILog> logger,
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// TenantManager tenantManager,
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// VoipDao voipDao)
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} |