FAQ
- What license is ONLYOFFICE distributed under?
ONLYOFFICE offers free and open source community versions as well as commercial builds. Learn more: ONLYOFFICE Legal Notices and Terms of Use.
- What is the difference between Community Edition and Enterprise Edition?
Enterprise Edition has the same features present in Community Edition plus mobile web editors as well as priority access to security settings and professional support from the ONLYOFFICE team. Full comparison: Comparison of Community Edition and Enterprise Edition.
- How can I upgrade from Community Edition to Enterprise Edition?
ONLYOFFICE Enterprise Editions are commercial builds distributed as a separate solution. To upgrade to Enterprise, you need to install it and activate the license. Find more information here: for ONLYOFFICE Docs, for ONLYOFFICE Workspace.
- Where can I request technical assistance?
Home users can ask for help on our forum. The Enterprise solutions include one-year support from our team and provide access to our help desk and consulting services. If necessary, you can buy Premium Support subscription.
- I have a question that is not covered here. Where can I find answers to other questions?
You can use search in ONLYOFFICE Help Center or read sections for ONLYOFFICE Docs, ONLYOFFICE Groups, ONLYOFFICE Mail, ONLYOFFICE Talk, ONLYOFFICE Workspace, ONLYOFFICE Desktop Editors, and Pricing.