helpcenter/Web/Controls/Help/FAQ/DocsEnterprise/DocsEnterpriseFAQ.ascx

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<%@ Control Language="C#" Inherits="BaseContentUserControls" %>
<%@ Register Namespace="TeamLab.Controls" Assembly="__Code" TagPrefix="cc" %>
<script runat="server">
protected override void Init()
{
PageTitle = PageCaption = "Document Server Enterprise Edition FAQ";
MetaDescription = "ONLYOFFICE is a multifuntional portal for business collaboration and project management. Find answers to the frequently asked questions about ONLYOFFICE.";
MetaKeyWords = "";
}
</script>
<div class="MainHelpCenter FAQ">
<h1>ONLYOFFICE Docs Enterprise Edition FAQ</h1>
<%-- <div class="keyword_block">
<ul>
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<li><cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/Tags/html5-canvas/html5-canvas.ascx" /></li>
<li><cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/Tags/onlyoffice-online-editor-features/onlyoffice-online-editor-features.ascx" /></li>
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</div>--%>
<p class="fq_expand"><span>Expand all</span></p>
<p class="fq_collapse"><span>Collapse all</span></p>
<dl class="faq_block" id="integration_1">
<dt>What is ONLYOFFICE Docs Enterprise Edition?</dt>
<dd>
<p>For the organizations that need to extend the functionality of the corporately used software with Online Editors for documents, spreadsheets and presentations but find the Apache license unsuitable we released <b>ONLYOFFICE Docs Enterprise Edition</b>. That is a paid downloadable version of ONLYOFFICE ONLYOFFICE Docs distributed under a commercial proprietary license. It aims at organizations and businesses, whose policy doesn't favor public licensed software and who'd like to receive technical assistance.</p>
</dd>
</dl>
<dl class="faq_block" id="integration_2">
<dt>What are the system requirements for the ONLYOFFICE Docs Enterprise Edition?</dt>
<dd>
<p>The system requirements for different versions of <b>ONLYOFFICE Docs Enterprise Edition</b> can be viewed at the following pages:</p>
<ul>
<li><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docs-enterprise-install-docker.aspx")%>">Docker version</a></li>
<li><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docs-enterprise-install-ubuntu.aspx")%>">DEB Linux package</a></li>
<li><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docs-enterprise-install-centos.aspx")%>">RPM Linux package</a></li>
<li><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docs-enterprise-install-windows.aspx")%>">Windows version</a></li>
</ul>
</dd>
</dl>
<dl class="faq_block" id="integration_3">
<dt>What license is applied for ONLYOFFICE Docs Enterprise Edition?</dt>
<dd>
<p><b>ONLYOFFICE Docs Enterprise Edition</b> is distributed under the commercial proprietary license. The complete license text can be found <a target="_blank" href="https://help.onlyoffice.com/products/files/doceditor.aspx?fileid=4995927&doc=bTNVWUNPTm1yMzBlRW9Eb3o1MityMWJRNGlzcTFCZFlxdFRLbEFLdmVOcz0_IjQ5OTU5Mjci0">here</a>.</p>
</dd>
</dl>
<dl class="faq_block" id="integration_4">
<dt>What is the difference between ONLYOFFICE Docs and ONLYOFFICE Docs Enterprise Edition?</dt>
<dd>
<p>ONLYOFFICE Docs <b>Enterprise Edition</b> includes mobile web editors not present in <b>Community Edition</b>, can support any number of concurrent connections (only 20 for the free Community version), and its price includes 1 year of professional support and updates.</p>
</dd>
</dl>
<%--<dl class="faq_block" id="integration_5">
<dt>What does Enterprise Edition support include?</dt>
<dd>
<p><b>Enterprise Edition</b> support includes the following:</p>
<ul>
<li>general questions on ONLYOFFICE functionality,</li>
<li>email recommendations on installation, installation updates, configuration.</li>
</ul>
<p>The support is provided 9/5 with the initial response time 24 hours and is performed via a dedicated manager.</p>
</dd>
</dl>--%>
<dl class="faq_block" id="integration_6">
<dt>What is the price for ONLYOFFICE Docs Enterprise Edition?</dt>
<dd>
<p>You can always find the current pricing list for <b>ONLYOFFICE Docs Enterprise Edition</b> <a href="https://www.onlyoffice.com/docs-enterprise-prices.aspx">here</a>.</p>
</dd>
</dl>
<dl class="faq_block" id="integration_7">
<dt>If I want to buy not only ONLYOFFICE Docs but other components as well (ONLYOFFICE Groups, Mail Server, etc). Is that possible?</dt>
<dd>
<p>You can choose <b>ONLYOFFICE Workspace Enterprise</b> bundle in that case. Our all-in-one solution includes <b>ONLYOFFICE Groups</b>, <b>ONLYOFFICE Docs Enterprise Edition</b>, <b>Mail Server</b>, and <b>Control Panel</b>. You can find the current pricing list for <b>Workspace Enterprise</b> <a href="https://www.onlyoffice.com/workspace-enterprise-prices.aspx">here</a>.</p>
</dd>
</dl>
<dl class="faq_block" id="integration_8">
<dt>How do I get the license key for ONLYOFFICE Docs Enterprise Edition?</dt>
<dd>
<p>When you click the <b>Buy Now</b> button at the <a href="https://www.onlyoffice.com/docs-enterprise-prices.aspx"><b>ONLYOFFICE Docs Enterprise Edition</b></a> page, you will be redirected to the form where you can make a request for the <b>Enterprise Edition</b>. After that you will receive a mail message with the download and purchase links. After the payment is made, you will receive the mail message containing the license key file.</p>
</dd>
</dl>
<dl class="faq_block" id="integration_9">
<dt>Does ONLYOFFICE Docs Enterprise Edition need an internet connection for proper functioning?</dt>
<dd>
<p><b>ONLYOFFICE Docs Enterprise Edition</b> does not need an internet connection for regular day-to-day operations.</p>
</dd>
</dl>
<dl class="faq_block" id="integration_10">
<dt>I have questions not listed here. Where I can ask them?</dt>
<dd>
<p>If you have more pre-sale questions please feel free to write to us at <a href="mailto:sales@onlyoffice.com">sales@onlyoffice.com</a>. Questions concerning your purchased subscription to <b>ONLYOFFICE Docs Enterprise Edition</b> can be asked via <a href="mailto:server@onlyoffice.com">server@onlyoffice.com</a></p>
</dd>
</dl>
</div>