277 lines
21 KiB
Plaintext
277 lines
21 KiB
Plaintext
<%@ Control Language="C#" Inherits="BaseContentUserControls" %>
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<%@ Register Namespace="TeamLab.Controls" Assembly="__Code" TagPrefix="cc" %>
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<%@ Register Src="~/Controls/Common/VideoConteiner.ascx" TagName="VideoContainer" TagPrefix="uc" %>
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<script runat="server">
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protected override void Init()
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{
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PageTitle = PageCaption = "Centre d'aide";
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MetaKeyWords = "";
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MetaDescription = "Centre d'aide de ONLYOFFICE : trouver les réponses aux questions fréquemment posées. Lire les guides d'utilisateur, conseils et astuces, regarder la vidéo.";
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var helpcenter = new HelpCenterModel();
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helpcenter.WaterMark = "Saisissez votre problème";
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(Page as BasePage).HelpCenter = helpcenter;
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}
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</script>
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<div id="mainpage">
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<div class="main-fs-txt-btn"></div>
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<div class="first-welcome-block">
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<div class="welcomeBlock">
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<p class="welcomeText" style="font-size:40px; padding-top: 175px;">Bienvenue au Centre d'aide</p>
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</div>
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<div class="search_line mainSearch">
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<a class="search-button" href="javascript:Search(path)">
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<img alt="Search" src="<%=VirtualPathUtility.ToAbsolute("~/images/main-page/search.svg")%>" />
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</a>
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<input type="text" id="txtSearch" required placeholder="Comment pouvons-nous aider ?" style="padding:5px 2px 5px 60px;" value="<%= HttpUtility.HtmlEncode(HttpContext.Current.Request["text"]) %>" />
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<div style="display:none">
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<cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/VariousControls/SearchLine/SearchLine.ascx" />
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</div>
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</div>
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<div class="MainHelpCenter style_help_center">
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<div class="maincontent modules" id="productsMainContent">
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<div class="icon-program-block">
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<div class="img-title install">
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<p class="name-icon-program"><a href=<%=VirtualPathUtility.ToAbsolute("~/installation.aspx")%>>Installation</a></p>
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</div>
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<div class="img-title admin">
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<p class="name-icon-program"><a href='<%=VirtualPathUtility.ToAbsolute("~/administration.aspx")%>'>Administration</a></p>
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</div>
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<div class="img-title integ">
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<p class="name-icon-program"><a href='<%=VirtualPathUtility.ToAbsolute("~/integration.aspx")%>'>Intégration</a></p>
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</div>
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<div class="img-title user">
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<p class="name-icon-program"><a href='<%=VirtualPathUtility.ToAbsolute("~/userguides.aspx")%>'>Guides d'utilisateur</a></p>
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</div>
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<div class="img-title contrib">
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<p class="name-icon-program"><a href='<%=VirtualPathUtility.ToAbsolute("~/contribution.aspx")%>'>Contribution</a></p>
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</div>
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<div class="img-title develop">
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<p class="name-icon-program"><a href='https://api.onlyoffice.com/'>Développement</a></p>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="body-block">
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<div class="ip_main_part">
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<div class="first-block">
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<div class="helpcenter_block">
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<div class="pp_title long">
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<div class="img-title install"></div>
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<a href="<%=VirtualPathUtility.ToAbsolute("~/installation.aspx")%>">Guides d'installation</a>
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<div class="pp_info_block">
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Guides d'installation, de mise à jour et de configuration des produits ONLYOFFICE.
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</div>
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</div>
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<div class="pp_users_recommendation">
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<div class="pp_users_block">
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<div class="first-column">
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/workspace-index.aspx")%>">ONLYOFFICE Workspace</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/workspace-community-index.aspx")%>">Workspace</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/workspace-enterprise-index.aspx")%>">Workspace Enterprise Edition</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/workspace-saas-index.aspx")%>">Service dans le nuage Workspace</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/groups-index.aspx")%>">ONLYOFFICE Groups</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/mail-index.aspx")%>">ONLYOFFICE Mail</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/talk-index.aspx")%>">ONLYOFFICE Chat</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docspace-index.aspx")%>">ONLYOFFICE DocSpace</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docspace-community-index.aspx")%>">DocSpace Community</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docspace-enterprise-index.aspx")%>">DocSpace Enterprise</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docspace-cloud-index.aspx")%>">Service dans le nuage DocSpace</a></p>
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</div>
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<div class="second-column">
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docs-index.aspx")%>">ONLYOFFICE Docs</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docs-community-index.aspx")%>">Community Edition</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docs-enterprise-index.aspx")%>">Enterprise Edition</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docs-developer-index.aspx")%>">Developer Edition</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/docs-cloud-index.aspx")%>">Service dans le nuage Docs</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/desktop-index.aspx")%>">ONLYOFFICE Desktop Editors</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/installation/mobile-index.aspx")%>">Applications mobiles ONLYOFFICE</a></p>
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</div>
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</div>
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</div>
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</div>
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<div class="helpcenter_block">
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<div class="pp_title long">
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<div class="img-title admin"></div>
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<a href="<%=VirtualPathUtility.ToAbsolute("~/administration.aspx")%>">Guides de gestion</a>
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<div class="pp_info_block">
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Guides de gestion et de configuration des produits ONLYOFFICE.
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</div></div>
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<div class="pp_users_recommendation">
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<div class="pp_users_block">
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<div class="first-column">
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/administration.aspx")%>">ONLYOFFICE Workspace</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/administration/portal-management.aspx")%>">Gestion des portails</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/administration/reinforcing-security.aspx")%>">Renforcement de la sécurité</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/administration/configuring-modules.aspx")%>">Configuration des modules et des outils</a></p>
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</div>
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<div class="second-column">
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/administration/customizing-modules.aspx")%>">Personnalisation des modules et des outils</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/administration/managing-users.aspx")%>">Gestion des utilisateurs</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/administration/external-services.aspx")%>">Connexion à des services externes</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/administration/control-panel.aspx")%>">Panneau de configuration ONLYOFFICE</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/administration/docspace.aspx")%>">ONLYOFFICE DocSpace</a></p>
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</div>
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</div>
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</div>
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</div>
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<div class="helpcenter_block">
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<div class="pp_title long">
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<div class="img-title develop"></div>
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<a href='https://api.onlyoffice.com/'>Guides du développeur</a>
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<div class="pp_info_block">
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Guides de développement et de modification du code ONLYOFFICE
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</div></div>
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<div class="pp_users_recommendation">
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<div class="pp_users_block">
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<div class="first-column">
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<p><a href="https://github.com/ONLYOFFICE">ONLYOFFICE sur GitHub</a></p>
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<p><a href="https://api.onlyoffice.com/editors/basic">API de ONLYOFFICE Docs</a></p>
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<p><a href="https://api.onlyoffice.com/portals/basic">API de ONLYOFFICE Groups</a></p>
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</div>
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<div class="second-column">
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<p><a href="https://api.onlyoffice.com/docbuilder/basic">ONLYOFFICE Document Builder</a></p>
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<p><a href="https://api.onlyoffice.com/plugin/basic">Plug-ins et macros</a></p>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="second-block">
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<div class="helpcenter_block">
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<div class="pp_title long">
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<div class="img-title integ"></div>
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<a href="<%=VirtualPathUtility.ToAbsolute("~/integration.aspx")%>">Guides d'intégration</a>
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<div class="pp_info_block">
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Guides d'intégration de ONLYOFFICE Docs avec des plateformes cloud populaires à l'aide des connecteurs officiels.
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</div></div>
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<div class="pp_users_recommendation">
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<div class="pp_users_block">
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<div class="first-column">
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/alfresco.aspx")%>">Alfresco</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/chamilo.aspx")%>">Chamilo</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/confluence.aspx")%>">Confluence</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/drupal.aspx")%>">Drupal</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/humhub.aspx")%>">HumHub</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/jira.aspx")%>">Jira</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/liferay.aspx")%>">Liferay</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/mattermost.aspx")%>">Mattermost</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/moodle.aspx")%>">Moodle</a></p>
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</div>
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<div class="second-column">
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/nextcloud.aspx")%>">Nextcloud</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/nuxeo.aspx")%>">Nuxeo</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/owncloud.aspx")%>">ownCloud</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/plone.aspx")%>">Plone</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/redmine.aspx")%>">Redmine</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/sharepoint.aspx")%>">SharePoint</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/strapi.aspx")%>">Strapi</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/integration/wordpress.aspx")%>">WordPress</a></p>
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</div>
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</div>
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</div>
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</div>
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<div class="helpcenter_block">
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<div class="pp_title long">
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<div class="img-title user"></div>
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<a href="<%=VirtualPathUtility.ToAbsolute("~/userguides.aspx")%>">Guides d'utilisateur</a>
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<div class="pp_info_block">
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Guides d'utilisation des fonctionnalités et outils principaux de ONLYOFFICE
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</div></div>
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<div class="pp_users_recommendation">
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<div class="pp_users_block">
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<div class="first-column">
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/workspace-index.aspx")%>">ONLYOFFICE Workspace</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/workspace-general-questions.aspx")%>">Questions générales</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/groups-index.aspx")%>">ONLYOFFICE Groups</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/documents.aspx")%>">Documents</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/people.aspx")%>">Personnes</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/community.aspx")%>">Communauté</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/crm.aspx")%>">CRM</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/projects.aspx")%>">Projets</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/mail.aspx")%>">Mail</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/calendar.aspx")%>">Calendrier</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/feed.aspx")%>">Flux</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/workspace-mail.aspx")%>">ONLYOFFICE Mail</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/talk.aspx")%>">ONLYOFFICE Chat</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/workspace-personal.aspx")%>">ONLYOFFICE Personal</a></p>
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</div>
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<div class="second-column">
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/docs-index.aspx")%>">ONLYOFFICE Docs</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/docs-de.aspx")%>">Éditeur de documents</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/docs-se.aspx")%>">Éditeur de classeurs</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/docs-pe.aspx")%>">Éditeur de présentations</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/mobile-index.aspx")%>">Applications mobiles ONLYOFFICE</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/mobile-ios.aspx")%>">Documents sur iOS</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/mobile-android.aspx")%>">Documents sur Android</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/mobile-projects.aspx")%>">Projets sur iOS</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/mobile-projects-android.aspx")%>">Projets sur Android</a></p>
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<p class="programs-list"><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/mobile-web.aspx")%>">Éditeurs web</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/userguides/docspace-index.aspx")%>">ONLYOFFICE DocSpace</a></p>
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</div>
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</div>
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</div>
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</div>
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<div class="helpcenter_block">
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<div class="pp_title long">
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<div class="img-title contrib"></div>
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<a href='<%=VirtualPathUtility.ToAbsolute("~/contribution.aspx")%>'>Guides de contribution</a>
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<div class="pp_info_block">
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Guides de contribution au projet ONLYOFFICE
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</div></div>
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<div class="pp_users_recommendation">
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<div class="pp_users_block">
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<div class="first-column">
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/guides/become-translator.aspx")%>">Traduction</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/guides/testing.aspx")%>">Test</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/guides/writing-documentation.aspx")%>">Rédaction de documents</a></p>
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<p><a href="<%=VirtualPathUtility.ToAbsolute("~/guides/report-issues.aspx")%>">Signalement des problèmes</a></p>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="faq_pricing_block" style="border: none">
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<p class="faq_title">F.A.Q.</p>
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<ul class="list_with_orange_markers">
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<li><b>Sous quelle licence ONLYOFFICE est-il distribué ?</b>
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<p class="first-faq" style="margin-top: 20px">ONLYOFFICE propose des versions communautaires gratuites et open source ainsi que des versions commerciales. En savoir plus : <a href="https://www.onlyoffice.com/fr/legalterms.aspx">Mentions légales et termes d'utilisation de ONLYOFFICE</a>.</p>
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</li>
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<li><b>Quelle est la différence entre Community Edition et Enterprise Edition ?</b>
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<p class="second-faq" style="margin-top: 20px">Enterprise Edition comprend les mêmes fonctionnalités qui sont présentées dans Community Edition et les éditeurs web mobiles ; en plus, cette édition offre un accès prioritaire aux paramètres de sécurité et à l'assistance professionnelle de l'équipe ONLYOFFICE. Pour comparer : <a href="https://www.onlyoffice.com/fr/compare-server-editions.aspx">Comparer Community Edition et Enterprise Edition</a>.
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</p>
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</li>
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<li><b>Comment puis-je passer de Community Edition à Enterprise Edition ?</b>
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<p class="third-faq" style="margin-top: 20px">ONLYOFFICE Enterprise Editions sont les versions commerciales distribuées en tant que solutions séparées. Afin de passer à Enterprise, vous devez l'installer et activer la licence. Pour plus d'informations veuillez consulter : pour <a href="https://helpcenter.onlyoffice.com/fr/installation/docs-enterprise-index.aspx">ONLYOFFICE Docs</a>, pour <a href="https://helpcenter.onlyoffice.com/fr/installation/workspace-enterprise-index.aspx">ONLYOFFICE Workspace</a>.</p>
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</li>
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<li><b>Où puis-je demander une assistance technique ?</b>
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<p style="margin-top: 20px">Les utilisateurs locaux peuvent demander de l'aide sur <a href="https://forum.onlyoffice.com/">notre forum</a>. Les solutions Enterprise offrent un an de support inclus et permettent d'accéder à notre service d'assistance et aux services de consultation. Si nécessaire, vous pouvez également obtenir un support de niveau <a href="https://www.onlyoffice.com/fr/support.aspx">Premium</a>.</p>
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</li>
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<li><b>J'ai une question qui n'est pas abordée ici. Où puis-je trouver des réponses à d'autres questions ?</b>
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<p class="fifth-faq" style="margin-top: 20px">Vous pouvez utiliser la fonction de recherche au <a href="https://helpcenter.onlyoffice.com/fr/">Centre d'aide ONLYOFFICE</a> ou consulter les sections pour <a href="https://helpcenter.onlyoffice.com/fr/installation/docs-index.aspx">ONLYOFFICE Docs</a>, <a href="https://helpcenter.onlyoffice.com/fr/faq/server-opensource.aspx">ONLYOFFICE Groups</a>, <a href="https://helpcenter.onlyoffice.com/fr/installation/mail-index.aspx">ONLYOFFICE Mail</a>, <a href="https://helpcenter.onlyoffice.com/fr/installation/talk-index.aspx">ONLYOFFICE Chat</a>, <a href="https://helpcenter.onlyoffice.com/fr/faq/server-enterprise.aspx">ONLYOFFICE Workspace</a>, <a href="https://helpcenter.onlyoffice.com/fr/installation/desktop-index.aspx">ONLYOFFICE Desktop Editors</a> et <a href="https://helpcenter.onlyoffice.com/fr/faq/pricing.aspx">Tarification</a>.</p>
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</li>
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</ul>
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</div>
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</div>
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</div>
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<div class="hcmain_bottom_block"></div>
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<input id="helpmark" value="<%=HttpUtility.HtmlEncode(((Page as BasePage).HelpCenter as HelpCenterModel).WaterMark)%>" type="hidden" /> |