149 lines
12 KiB
Plaintext
149 lines
12 KiB
Plaintext
<%@ Control Language="C#" Inherits="BaseContentUserControls"%>
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<%@ Register Namespace="TeamLab.Controls" Assembly="__Code" TagPrefix="cc" %>
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<script runat="server">
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protected override void Init()
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{
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PageTitle = PageCaption = "Using the Control Panel backup/restore feature";
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MetaKeyWords = "portal settings, Control Panel, backup portal data, restore portal data";
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MetaDescription = "Learn how to use the Control Panel backup/restore feature.";
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}
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</script>
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<div class="MainHelpCenter">
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<h1 class="subHeaderFeaturesCaption Guides_Video_Captions">Using the Control Panel backup/restore feature</h1>
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<cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/VariousControls/Versions/ControlPanel/ControlPanel_Current.ascx" />
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<div class="keyword_block">
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<ul>
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<li><cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/Tags/server-version/server-version.ascx" /></li>
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<li><cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/Tags/local-server/local-server.ascx" /></li>
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<li>
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<span class="enterprise_display">
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<cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/Tags/enterprise-edition/enterprise-edition.ascx" />
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</span>
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</li>
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<li><cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/Tags/control-panel/control-panel.ascx" /></li>
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<li><cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/Tags/backup-data/backup-data.ascx" /></li>
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<li><cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/Tags/data-backup/data-backup.ascx" /></li>
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<li><cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/Tags/restore-backup/restore-backup.ascx" /></li>
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<li><cc:LocalizeContent runat="Server" ControlName="~/Controls/Help/Tags/restore-data-on-server/restore-data-on-server.ascx" /></li>
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</ul>
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</div>
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<div class="video_ground video_trips">
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<h2 id="introduction">Introduction</h2>
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<div class="block_of_step">
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<div class="screen_text">
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<p>The <b>Backup/Restore</b> features provided by the <b>Control Panel</b> allow you to backup your portal data and restore it in the <b><%= ((BasePage)Page).EditionVersion %> Edition</b>. To access <b>Control Panel</b>, sign in to your portal and click the 'Control Panel' icon on the <b>Start Page</b>. Alternatively, you can go to the portal 'Settings' and select the 'Control Panel' link on the left-side panel.</p>
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</div>
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</div>
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</div>
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<h2 id="step1">Data backup</h2>
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<div class="block_of_step">
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<div class="screen_text">
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<p>To create your portal data backup manually, switch to the <b>Backup</b> page in the <b>Control Panel</b> and use the <b>Data Backup</b> section:</p>
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</div>
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<div class="screen_block">
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<img alt="Creating Backup manually" target="img1_eventcom_guides" class="screenphoto screen_guides" src="<%=VirtualPathUtility.ToAbsolute("~/images/help/Guides/small/guide73/Backup.png")%>" />
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<img alt="Creating Backup manually" id="img1_eventcom_guides" class="bigphoto_screen" src="<%=VirtualPathUtility.ToAbsolute("~/images/help/Guides/big/guide73/Backup.png")%>" />
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<div target="img1_eventcom_guides" class="screenphoto magnifier"></div>
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</div>
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<div class="screen_text">
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<ol>
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<li>select the desired <b>Storage</b> for your backup files:
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<ul>
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<li>select the <b>Temporary</b> radio button if you wish to download the backup to your local drive when the backup process is over. You'll be able to do that using the link that appears below.</li>
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<li>select the <b>Documents module</b> radio button and click the <b>Plus</b> button next to the field that appears below. The <b>Select folder</b> window will open. Set a folder in the <b>Common Documents</b> section where you wish to store your backup and click the <b>OK</b> button.</li>
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<li>select the <b>DropBox, Box.com, OneDrive, Google Drive</b> radio button and click the <b>Plus</b> button next to the field that appears below. The <b>Select folder</b> window will open. Set a third-party resource directory located in the <b>Common Documents</b> section where you wish to store your backup and click the <b>OK</b> button.
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<div class="notehelp">
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The third-party resource must be previously connected to the <b>Documents</b> module as well as make shared and put into the <b>Common Documents</b> section. Otherwise the <b>DropBox, Box.com, OneDrive, Google Drive</b> option will be disabled.
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</div>
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</li>
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<li>select the <b>Third-Party Storage</b> radio button, choose one of the available third-party storages and enter the necessary data to access it:
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<div class="notehelp">
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The corresponding service must be previously connected in the <b>Integration</b> section of the portal settings. Otherwise the following settings will be disabled.
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</div>
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<ul>
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<li>For the <b>Amazon AWS S3</b> service, the following fields are available: <b>Bucket</b> (your unique bucket name) and <b>Region</b> (an AWS region where your Amazon bucket resides).</li>
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<li>For the <b>Google Cloud Storage</b> service, the following field is available: <b>Bucket</b>.</li>
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<li>For the <b>Rackspace Cloud Storage</b> service, the following fields are available: <b>Public container</b>, <b>Private container</b> and <b>Region</b>.</li>
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<li>For the <b>Selectel Cloud Storage</b> service, the following fields are available: <b>Private container</b> and <b>Public container</b>.</li>
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</ul>
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</li>
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<li>select the <b>Computer file</b> radio button if you wish to save the backup on your local drive. In the <b>Choose the storage location</b> field that appears below, specify the path to the folder where you wish to store your backup.</li>
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</ul>
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<div class="notehelp">
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If you select the <b>Documents module</b> or <b>DropBox, Box.com, OneDrive, Google Drive</b> option, the backup file size affects the overall disk space used on your portal.
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</div>
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</li>
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<li>check the <b>Include Mail in backup</b> box if you want to backup the <b>Mail</b> data as well. This increases the backup process time and backup file size, but if this option is unchecked, the <b>Mail</b> data will be lost after restoring and you'll need to connect accounts again.
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<div class="notehelp nh_notice">
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The license data will not be included into the backup. After restoring data from the backup, you will need to upload your license file again.
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</div>
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</li>
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<li>click the <b>MAKE BACKUP</b> button.</li>
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</ol>
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<p>Once the backup process is completed you'll find the backup <b>.tar.gz</b> file (<code>portal-name_date_time.tar.gz</code>) in the specified folder. If you've selected the <b>Temporary</b> storage, the link to download the created backup will be available for 24 hours.</p>
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</div>
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</div>
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<h2 id="step2">Automatic backup</h2>
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<div class="block_of_step">
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<div class="screen_text">
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<p>To automate the backup process, use the <b>Automatic backup</b> section of the <b>Backup</b> page in the <b>Control Panel</b>:</p>
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</div>
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<div class="screen_block">
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<img alt="Creating Backup automatically" target="img2_eventcom_guides" class="screenphoto screen_guides" src="<%=VirtualPathUtility.ToAbsolute("~/images/help/Guides/small/guide73/AutomaticBackup.png")%>" />
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<img alt="Creating Backup automatically" id="img2_eventcom_guides" class="bigphoto_screen" src="<%=VirtualPathUtility.ToAbsolute("~/images/help/Guides/big/guide73/AutomaticBackup.png")%>" />
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<div target="img2_eventcom_guides" class="screenphoto magnifier"></div>
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</div>
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<div class="screen_text">
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<ol>
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<li>click the <b>Disabled</b> switcher to enable the feature.</li>
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<li>select the desired <b>Storage</b> for your backup files (the available options are the same as those described above, except for the <b>Temporary</b> storage which is only available in the <b>Data Backup</b> section).</li>
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<li>specify the time interval at which backups should be created: <b>Every day</b> with an indication of the necessary time of the day, <b>Every week</b> with an indication of the necessary day of the week and time of the day, or <b>Every month</b> with an indication of the necessary day of the month and time of the day.</li>
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<li>set <b>The maximal number of backup copies to be stored</b> selecting the necessary value (from 1 to 30) from the corresponding drop-down list.</li>
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<li>check the <b>Include Mail in backup</b> box if you want to backup the <b>Mail</b> data as well.</li>
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<li>click the <b>SAVE</b> button.</li>
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</ol>
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<p>Backups will be created automatically with the specified periodicity.</p>
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</div>
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</div>
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<h2 id="step3">Data restore</h2>
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<div class="block_of_step">
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<div class="screen_text">
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<p>To restore your portal data from the previously created backup file, switch to the <b>Restore</b> page in the <b>Control Panel</b>.</p>
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</div>
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<div class="screen_block">
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<img alt="Restoring Backup" target="img3_eventcom_guides" class="screenphoto screen_guides" src="<%=VirtualPathUtility.ToAbsolute("~/images/help/Guides/small/guide73/Restore.png")%>" />
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<img alt="Restoring Backup" id="img3_eventcom_guides" class="bigphoto_screen" src="<%=VirtualPathUtility.ToAbsolute("~/images/help/Guides/big/guide73/Restore.png")%>" />
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<div target="img3_eventcom_guides" class="screenphoto magnifier"></div>
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</div>
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<div class="screen_text">
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<ol>
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<li>select the <b>Source</b> where your backup files are stored:
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<ul>
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<li>select the <b>Documents module</b> radio button and click the <b>Plus</b> button below. In the <b>Select file</b> window, choose the necessary backup file stored in the <b>Common Documents</b> and click <b>OK</b>.</li>
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<li>select the <b>DropBox, Box.com, OneDrive, Google Drive</b> radio button and click the <b>Plus</b> button below. In the <b>Select file</b> window, choose the necessary backup file stored in the third-party resource directory located in the <b>Common Documents</b> section and click <b>OK</b>.</li>
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<li>select the <b>Third-Party Storage</b> radio button, choose the necessary third-party storage and enter the data to access it as well as the necessary backup file URL address in the <b>Path</b> field.</li>
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<li>select the <b>Computer file</b> radio button, click the <b>Plus</b> button next to the <b>Choose the storage location</b> field, and browse for the necessary backup file stored on your local drive.
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<div class="notehelp">
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Instead of selecting a backup file from a certain <b>Source</b>, you can just click the <b>Show the backup list</b> link below the radio buttons to select the necessary backup file from the backup history (if a backup file was deleted manually from the storage, it will not be available in the list). Click the <b>Restore</b> link next to the necessary backup file. To delete a backup file from the list, click the <img alt="Remove Icon" src="<%=VirtualPathUtility.ToAbsolute("~/images/Help/GettingStarted/RemoveServerIcon.png")%>" /> icon.
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</div>
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</li>
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</ul>
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</li>
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<li>if necessary, leave the <b>Send notification about portal restore process to users</b> box checked to notify your portal users;</li>
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<li>click the <b>RESTORE</b> button.
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<div class="notehelp">
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Remember that you will need to upload your license file again when the restoring process is complete. This can be done in the <b>Payments</b> section.
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</div>
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</li>
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</ol>
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</div>
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</div>
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</div> |